About INCUE

Our Mission.

Our mission is to elevate patient safety by employing innovative technology and best practices to reduce negative impacts of construction on the well-being of people.

Our Vision.

Our vision is that we transform the construction industry from the bottom up by becoming the global standard in infection prevention best practices.

Our Values.

We pride ourselves on having 5 Core Values.  These values guide us in the strategies we create and the actions we take. They will never be compromised for short-term gain. They are foundational to a cohesive, healthy, and thriving culture, and to our winning business.

We are human centric.  The human experience and desired results is all that matters; we start with that and work our way back.

The path to success is riddled with failures.  We are not afraid to fail and learn.  We analyze what went wrong, make adjustments, and try again.

We make it easy on ourselves and others.  We don’t over engineer what we create internally and externally which means we can execute quickly.

INCUE is the sum of its people.  For INCUE to be successful, then each person must be successful and it’s our duty to be positive, provide feedback and coaching to help each other become better.

It’s all about rolling our sleeves, getting things done fast, and making a real impact. It means taking charge, tackling challenges head-on, and delivering results without wasting time.

Our History.

Boiled Peanuts.  Yes, boiled peanuts are the story of how the INCUE cutting-edge ICRA automation system came to be.

We entered healthcare construction back in 1996.  We were on the front lines and understood demoing spaces, swinging hammers, hanging drywall, and setting up this new thing called ICRA (Infection Control Risk Assessment) created by the American Society for Health Care Engineering (ASHE) that appeared that year in Facility Guidelines Institute’s Guidelines for Design and Construction of Hospital and Healthcare Facilities.

Years later, we decided to strike it out independently and create our own healthcare construction company.  At the first meeting of the new company, we told everyone some good news and bad news.  The bad news was that we had enough cash to cover everyone’s salary for two months.  The good news was we had coolers of boiled peanuts that we had made the night before.  The mission of everyone in the company that day was to take bags of these boiled peanuts to every construction site they had a relationship with to give those away and try to drum up business.  By the end of the day, we had $500k in business.

 
After decades of running this healthcare construction company, we noticed an area behind the times in technology that caused the most impact on hospitals. That was the differential pressure monitoring and associated process with ICRA containment systems.  In the world of mobile devices and apps, ICRA monitoring was still a paper process.  So, we embarked on a journey to modernize this process.  By moving from paper clipboards of logs and checklists to digital, real-time monitoring and tracking apps, INCUE pioneered the face of construction and patient safety you see today.  All thanks to opportunities opened up by bags of boiled peanuts.
 
INCUE is a company formed through a combination of real-world expertise in healthcare construction, infection prevention, ICRA training, and healthcare technology.  These areas give INCUE a unique point of view to bridge the gap between construction and patient safety.