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About INCUE

Our Mission.

Our mission is to elevate patient safety by employing innovative technology and best practices to reduce negative impacts of construction on the well-being of people.

Our Vision.

Our vision is that we transform the construction industry from the bottom up by becoming the global standard in infection prevention best practices.​

Our Values.

We pride ourselves on having 5 Core Values.  These values guide us in the strategies we create and the actions we take. They will never be compromised for short-term gain. They are foundational to a cohesive, healthy, and thriving culture, and to our winning business.

  • Start With the End in Mind

We are human centric.  The human experience and desired results is all that matters; we start with that and work our way back.

  • Fail Forward

The path to success is riddled with failures.  We are not afraid to fail and learn.  We analyze what went wrong, make adjustments, and try again.

  • Keep it Simple

We make it easy on ourselves and others.  We don’t over engineer what we create internally and externally which means we can execute quickly.

  • Lift Each Other Up

INCUE is the sum of its people.  For INCUE to be successful, then each person must be successful and it’s our duty to be positive, provide feedback and coaching to help each other become better.

  • Make "It" Happen​

It’s all about rolling our sleeves, getting things done fast, and making a real impact. It means taking charge, tackling challenges head-on, and delivering results without wasting time.

Our History.

INCUE wasn’t born in a boardroom or spun up by a software firm chasing opportunity. It was born on the ground – in the middle of a crisis no one should have to witness.

Years ago, our founder received a call that changed everything. A major hospital was facing a tragic situation: several patients had acquired serious infections; within 48 hours, two had passed away, and another was fighting for their life. The suspected cause? Airborne contaminants from nearby construction + renovation work.

Brett showed up the next morning and watched his team comb through pressure logs, ICRA documentation, and infection control measures, only to find pressure logs with gaps, outdated monitoring boxes, and protocols that felt closer to fast-food restroom cleaning log clipboards than life-saving hospital standards. It was a gut punch. Turns out, another company was at fault.  However, Brett realized: even if we weren’t the cause of this incident, we couldn’t confidently say we weren’t.

That moment reshaped everything.

We doubled down on safety culture. We took new ICRA training, hired a safety director, and began extensive education across field teams.  But the real breakthrough came from asking a simple, hard question: Why are we still tracking life-and-death safety measures on paper?
 
And that’s where INCUE began.
 
A digital-first, real-time system built to modernize ICRA compliance. Comprehensive tracking, monitoring, training, and regulatory documentation all in one place. What started as a construction company’s wake-up call became a mission to build smarter, safer systems for every healthcare environment.
 
Today, INCUE empowers hospitals, contractors, and infection prevention teams to reduce risk, improve compliance, and put patient safety at the center of every project. We didn’t just build a platform, we’re bridging the gap between construction and patient safety, one jobsite at a time.